Creating accounts prior to a patient’s visit is also a seemingly simple task that results in headaches and continuous inefficiency for many hospitals. Due to system integration challenges and concerns over the accuracy of information from multiple referring sources, many hospitals choose to still manually enter all reservations into the HIS. While this process does allow real time response to physician referrals that require attention, it also requires resources to follow-up with physicians and then creates the reservations. Too many times, these accounts aren’t created until the day of service, limiting the ability of the Insurance Verification team to secure the patient’s account financially prior to service.
With Apollo Health Street’s services, clients will see all reservations validated and entered directly into their HIS the same day. In addition, reservations inflow report allows hospital management to proactively evaluate which referral sources are consistently scheduling late or not providing all of the necessary information. |