EMS Billing, Follow-up, and A/R Management

Combining our network of dedicated healthcare experts with smart mobile technology, Apollo Health Street's Emergency Medical Services (EMS) solutions work seamlessly with municipalities and hospital-based EMS providers to quickly and efficiently bill and follow-up on every 911 emergency and non-emergency transport. Our team knows the unique, on-the-go needs of EMS providers and offers training on data capture for your EMTs to eliminate back-end billing and collection edit failures. From medical coding to remittance processing to customer service and carrier relations, we offer a customized billing platform to handle every patient interaction your team encounters.

Key features and benefits of our solution:

• Customized development and installation of EMS-specific processes that include detailed auditing and reporting
  
• Quick ramp-up to full productivity, positive impact to cash flow, and timely billing of all third party accounts
  
• Advanced technology providing real time access to patient transport data
  
• Dedicated, highly-qualified EMS service center

Service line deliverables:

• Electronic file transfer from hand-held devices or hardcopy call reports
  
• Medical coding
  
• Third party billing (government and commercial payers)
  
• External data acquisition tools to improve collections
  
• Customer service / self-pay pre-collections
  
• Cash posting and EOB processing
  
• Carrier relations/denial management
  
• EMS specific reporting