Payment posting is the last step necessary to close an account out and to allow resolution of a patient’s account. While automation has allowed payment posting to be automated in many cases, there are still numerous payers that have not embraced automated remittances, and require manual posting. These manual processes require specific training, yet due to the repetitive nature, suffer from the same turnover challenges that other data entry positions face. The result is a fluctuating payment posting backlog that results in overstated Accounts Receivable and lingering patient balances, prompting inappropriate follow-up.
Apollo Health Street’s solution helps our clients to realize the benefits of same day cash posting, typically at a lower cost than the current backlog inducing local process. At the same time, Apollo Health Street also works with clients’ to identify payers that offer electronic payment posting options that have not yet been implemented.
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